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HOW CAN WE HELP YOU ?

General Information

  • DJUCED required computers specifications
  • Stems 2.0 with DJUCED 6.2
  • What is AVX, and why does DJUCED require a processor with AVX support. (error 0xc0000142)
  • macOS privacy settings : authorize DJUCED to access some folders is required
  • Apple Silicon Processors – Compatibility News
  • macOS 14 Sonoma beta compatibility info
  • Microsoft Windows 11 compatibility info
  • Information about compatibility with streaming services.

Getting Started

  • Installing DJUCED
  • Installing Drivers for your Hercules DJ Controller
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Learning & Guides

  • Managing your DJUCED music library
  • Optimise your computer for djing
  • How to access the DJ Academy with your browser
  • Guide to using Djuced Multilayer Samplers
  • How to use DJUCED second master audio output?
  • How to live stream your DJUCED DJ Sets

DJUCED PRO / PRO+

  • What is DJUCED PRO ?
  • What is DJUCED PRO+ ?
  • How to activate a DJUCED PRO redeem license code
  • How do I activate my PRO or PRO+ license inside DJUCED ?
  • DJUCED PRO GUIDE | MIDI Mapper documentation
  • DJUCED PRO GUIDE | VJING VIDEO LOOPS GUIDE

Controllers

  • Hercules DJControl Inpulse T7 – Mapping and Manual
  • Hercules DJControl Inpulse 500 – Mapping and Manual
  • Hercules DJControl Inpulse 300 MK2 (2023) – Mapping and Manual
  • Hercules DJControl Inpulse 300 – Mapping and Manual
  • Hercules DJControl Inpulse 200 MK2 (2023) – Mapping and Manual
  • Hercules DJControl Inpulse 200 – Mapping and Manual
  • Hercules P32DJ – Mapping and Manual

Troubleshooting

  • I feel audio latency or hear crackles on my PC, how can I fix it? Use ASIO and appropriate sample rate.
  • macOS privacy settings : authorize DJUCED to access some folders is required
  • Stems 2.0 with DJUCED 6.2
  • What is AVX, and why does DJUCED require a processor with AVX support. (error 0xc0000142)
  • General
    • How to reset audio settings to default
    • How to Reset the Audio Library and Playlists
    • My MacBook is hot when I use DJUCED, what can I do?
    • I can’t set my HOT CUE POINT where I want. Why?
    • How to install and/or Use a secondary Controller mapping in DJUCED
    • Information about compatibility with streaming services.
    • I had an unexpected crash when using DJUCED, what can I do ?
    • Stems 2.0 with DJUCED 6.2
    • What is AVX, and why does DJUCED require a processor with AVX support. (error 0xc0000142)
    • My M4A and AAC files volume are too low on Windows 11 (update 22H2), what can I do ?
    • macOS privacy settings : authorize DJUCED to access some folders is required
    • How to reset all DJUCED settings to default
  • Audio
    • How to reset audio settings to default
    • I have no sound in my Headphones, what can I do?
    • I feel audio latency or hear crackles on my PC, how can I fix it? Use ASIO and appropriate sample rate.
    • I can’t hear some effects in my headphones. Why? – Post-Fader effects explained
    • I can hear the preview/headphones audio into the master of my controller on Windows 10 / 11, what can I do?
    • My M4A and AAC files volume are too low on Windows 11 (update 22H2), what can I do ?
    • How to record your microphone with the Inpulse 500 in DJUCED
  • Latency / Performance
    • I feel audio latency or hear crackles on my PC, how can I fix it? Use ASIO and appropriate sample rate.
    • DJUCED is slow or freezes on my computer, why?
    • DJUCED is stuck on the splash screen, what can I do?
    • I had an unexpected crash when using DJUCED, what can I do ?
    • Stems 2.0 with DJUCED 6.2
  • Library / Analysis
    • Managing your DJUCED music library
    • How to Reset the Audio Library and Playlists
    • My recording files are not saved, what can i do?
    • My analysis – grid – bpm – hot cue are not saved ? Why ?
    • I can’t set my HOT CUE POINT where I want. Why?
    • How to clean my library ? – remove missing files or duplicates in the Song Library
    • How to migrate your DJUCED Library, playlists, and preferences from one computer to another
    • No audio files can be loaded into a DJUCED deck on my Windows PC, why?
    • How to download Copyright Free music and samples within DJUCED?

Streaming Services

  • Information about compatibility with streaming services.
  • Can I use Spotify with DJUCED ?
  • Beatport Streaming- Information and Troubleshooting
  • Beatsource Streaming- Information and Troubleshooting
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  • SoundCloud Go+ – Information and Troubleshooting
  • Tidal – Information and Troubleshooting
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  • I feel audio latency or hear crackles on my PC, how can I fix it? Use ASIO and appropriate sample rate.

I feel audio latency or hear crackles on my PC, how can I fix it? Use ASIO and appropriate sample rate.

Wasapi vs ASIO Drivers #

Since Windows 7, DJUCED can handle the native “Wasapi” audio interface, installed by Windows.

So you don’t need to install any drivers for your controller.


WASAPI is stable and works on most PCs.


However, if you are looking for real-time performances, using the manufacturer ASIO Driver of your DJ Controller is the best solution, because it will bypass the Windows Kernel Mixer, thus establishing direct access between the USB controller and DJUCED.

The Hercules Controllers ASIO Driver for Windows can be found on your product page here : https://support.hercules.com/en/cat-djcontrollers-en/

Once the ASIO Drivers are installed, select the ASIO sound card in DJUCED settings.

Hercules DJControl Inpulse 500 ASIO sound card in DJUCED

Use the adapted sampling rate #

An elevated sampling rate can be useful for Studio grade quality recording.

Even if your sound card can go up to 96kHz or 192kHz, using it in DJing will not render your sound better, because the musical source you will play is mostly in 44,1kHz (mp3, iTunes music, or streaming sources music).

Oversampling in DJUCED will consume a lot of CPU resources, and can create latency.

So, use 44,1kHz for the best performance. Not less. Not higher.

If you want to enhance the dynamics of the sound, change the bit depth of your sound card.

By default, it should be 16bit, this is the standard.

Switching in 24bit gives a better dynamics result in the sound system, with an awesome Signal to Noise ratio. (more knowledge on Wikipedia: https://en.wikipedia.org/wiki/Audio_bit_depth )

Change the ASIO buffer from your controller sound card to avoid crackling noises #

The advantage of using ASIO Drivers is to have to possibility to control the latency, with the ASIO Buffer setting.

The less buffer in millisecond you will choose, the less latency you will have.

If you choose a small buffer size, it is possible that your computer can’t compute the audio thread at time, resulting in crackling noises in the audio, especially if the computer is doing something that requires more CPU power (analyzing a song, computing STEMS, background tasks like antivirus scan or updates…).

To avoid these audio crackles, just use an higher ASIO buffer size.



On Hercules products, you will find this setting on the Control Panel.

Audio, PC, Troubleshooting, Windows
Updated on 7 August 2023
I have no sound in my Headphones, what can I do?I can’t hear some effects in my headphones. Why? – Post-Fader effects explained
Table of Contents
  • Wasapi vs ASIO Drivers
  • Use the adapted sampling rate
  • Change the ASIO buffer from your controller sound card to avoid crackling noises
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